Eequ collects a service fee from the parent and the mentor at each transaction.
We utilise a third party payment processing platform called Stripe Connect to ensure the highest standards of safety and security. Stripe provides a smooth payment and payout process and facilitates refunds. They charge Eequ a fee of 1.4% + 20p for every successful payment. Eequ also pays a standing charge of £2 per month for each active mentor, as well as 0.25% of the account volume and £0.10 per payout.Our service fees include the payment processing fees.